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Paul Heil's
P. O. Box 1372
Lancaster PA 17608-1372
Phone (717) 898-9100
Fax (717) 898-6600

Southern Gospel Music Guild
Southern Gospel Music Association
Gospel Music Association
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Not Always Receiving Your Weekly Newsletter?

Here's advice to help it get through!

The proliferation of unsolicited advertising e-mail (spam) in recent years has resulted in ever-more stringent filters to weed out such mail to keep it from cluttering your mailbox. These filters, usually put in place by your e-mail service provider or sometimes through software installed on individual computers, look for certain characteristics that are common to much spam and delete or mark these messages as "spam." Unfortunately, these filters are not truly "smart" and very often think something is spam that is not.

That is often true of our newsletter, which, even though you have subscribed to it and it is obviously a legitimate and wanted piece of e-mail, is "seen" by some filters as spam. As a result, even though we're sending it to you (unless your address has been "bouncing" or you have requested removal) you may never even see it.

One way to solve the problem is to put our address on your "white list" or "permitted senders" list if you have one. Sometimes this is nothing more than having our address in your address book (if you're using your own screening software). Sometimes this requires accessing the white list provided by your e-mail provider and putting our address there. With that in mind, our weekly newsletter gives this as its return address:

The "sender," in most systems, will simply be identified as "The Gospel Greats Weekly Newsletter" or "TGG Newsletter" for your convenience.

You should be able to get the information you need about adjusting your "white list" or "safe senders" list from your e-mail service supplier. (It would be a good idea to be sure your family and other personally significant e-mail addresses appear in the system as well so you can reliably receive mail from them, too.)  If our newsletter does show up but goes to your "spam" or "junk" folder, be sure to click the "this is not spam" button to help future issues get through. 

If you have subscribed to our newsletter and don't receive it, or suddenly stop receiving it, please drop me a note. We'll check to be sure your address is still on the list. (Addresses are removed automatically if the system determines that the address is invalid because it "bounces" back from the receiving system several times.) If your address is still on the list, it probably means that some spam filter somewhere is blocking it. (If that's what's happening, who knows how much more of your legitimate mail you're never getting!)

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